Privacy Policy

InstaCare Privacy Policy
Effective Date: January 13, 2025
1. Introduction

InstaCare (referred to as "we," "us," or "our") is dedicated to protecting the privacy of visitors to our website, https://www.instacareusa.com/ ("the Site"). This Privacy Policy explains the types of information we collect, how we use and protect it, and your rights regarding this information. By accessing and using our Site, you agree to this Privacy Policy.

3. Information We Collect

Personal Information:
We may collect personal information that you provide voluntarily, including your name, email address, phone number, mailing address, and any additional information submitted via contact forms or requests for services.

Usage Data:
We automatically collect information about your interactions with our Site. This includes your IP address, browser type, operating system, device information, pages visited, and timestamps. This data helps us understand how visitors engage with our Site.

Cookies and Tracking Technologies:
Our Site uses cookies and similar tracking technologies to personalize your experience and analyze user activity. Cookies are small files placed on your device to recognize and remember your preferences. You can adjust your browser settings to refuse cookies; however, doing so may affect your Site experience.

Health Information:
We do not request or collect Protected Health Information (PHI) on this Site. Please do not submit any health-related or sensitive information through our Site. For specific health inquiries, please consult directly with a healthcare professional.

4. How We Use Your Information

We use the information collected for purposes including:

Service Provision and Improvement: To deliver and improve our services, respond to inquiries, and support Site functionality.
Communication: To respond to your inquiries, send service updates, promotions, and, where applicable, newsletters.
Personalization: To remember your preferences and enhance your experience on our Site.
Analytics: To monitor and analyze trends, improve Site functionality, and assess marketing efforts.
Legal Compliance: To comply with applicable laws, respond to legal requests, and protect our rights and property.

2. HIPAA Compliance and Submission of PHI

Our website and services are not designed to collect, process, or store Protected Health Information (PHI) as defined under the Health Insurance Portability and Accountability Act (HIPAA). We request that you do not submit any PHI, including medical records, health conditions, or treatment information, through our website's forms or any other digital communication channels associated with InstaCare. For assistance involving PHI, please reach out to us directly to discuss other methods of communication.

5. Sharing of Information

We do not sell or trade your personal information. Information may be shared only with trusted third-party service providers who help operate our Site and perform related services, under agreements to keep your information confidential. We may also disclose information to comply with legal obligations, protect our rights, or ensure Site security.

In the event of a merger, acquisition, or asset sale, your information may be transferred, with notification provided regarding any new Privacy Policy.

6. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including:

Access and Correction: You may request to access or update your personal information by contacting us.
Opt-Out: You may choose to unsubscribe from promotional communications at any time.
Deletion: You may request that we delete your information, subject to legal and operational constraints.

California Residents (CCPA Rights):
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know the types of personal information collected, request its deletion, and opt out of its sale. InstaCare does not sell personal information.

7. Data Security

We implement security measures to protect your information from unauthorized access and misuse. Although no online transmission or storage method is entirely secure, we strive to use commercially acceptable practices to safeguard your data. This includes encryption for data in transit, secure storage practices, and access controls.

8. Americans with Disabilities Act (ADA) Compliance

We are committed to ensuring that our Site is accessible to all users, including those with disabilities. InstaCare follows ADA best practices to ensure equal access and usability for individuals with disabilities. If you encounter any barriers or have questions about accessibility, please contact us.

9. Children's Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn of any data from a child under 13, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page, and we encourage you to review the policy periodically.

11. Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us at:
Email: Support@instacareusa.com

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